ECG disconnects Ghana Water over GHS1bn debt

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ECG disconnects Ghana Water over GHS1bn debt

The Electricity Company of Ghana (ECG) has disconnected the Accra Head Office of Ghana Water Limited (GWL) from the national grid over an outstanding

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The Electricity Company of Ghana (ECG) has disconnected the Accra Head Office of Ghana Water Limited (GWL) from the national grid over an outstanding debt exceeding GHS 1 billion. This is part of a sweeping nationwide revenue mobilization campaign targeting defaulters across sectors.

The disconnection, which occurred on Tuesday, June 17, marks a dramatic escalation in ECG’s efforts to recover massive unpaid electricity bills from public and private institutions.

According to officials from ECG, the water utility company has accrued this debt over a prolonged period, despite repeated warnings and demands for payment.

Crackdown on Defaulters

Ghana Water Limited’s disconnection came as part of ECG’s intensified campaign aimed at improving its revenue base and reducing the financial strain caused by non-payment of electricity bills.

The company has stated that these unpaid bills significantly affect its operations, especially in purchasing power and maintaining infrastructure.

Following the disconnection of GWL, ECG’s task force reportedly moved to the premises of the Ghana Broadcasting Corporation (GBC), another major state institution allegedly owing substantial arrears.

The disconnection exercise has sent a strong signal to all categories of customers—residential, commercial, industrial, and governmental—that ECG will no longer tolerate persistent indebtedness.

Revenue Mobilization Campaign Underway

In an official public announcement, ECG declared the launch of a Nationwide Revenue Mobilization Exercise, running from Monday, June 16 to Friday, June 27, 2025.

This operation, which spans the entire country, is focused on recovering arrears from all categories of customers.

The ECG’s statement emphasized that special monitoring teams have been deployed to oversee the exercise, with mandates to arrest and prosecute anyone who obstructs the exercise or engages in illegal reconnections after disconnection.

“Customers with arrears are advised to pay their bills now to avoid disconnection and payment of reconnection fees,” the statement read.

ECG also encouraged customers to use its digital platforms, including the ECG Mobile App and official customer service channels, to settle outstanding bills conveniently.

Background and Growing Pressure

ECG has, in recent years, struggled with revenue shortfalls, largely due to ballooning debts owed by both state and private institutions.

Experts have long warned that these unpaid debts undermine ECG’s ability to invest in power infrastructure, purchase electricity from independent power producers, and improve service delivery.

The disconnection of Ghana Water Limited, an entity crucial to the national water supply, has sparked concern among citizens, especially in urban centers like Accra, over potential service disruptions.

However, ECG officials insist the move was necessary and long overdue.

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